General Manager (m/f/d)

GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS. FOR OUR GUESTS PENTA HOTEL IS A TEMPORARY HOME, BUT FOR YOU IT'S THE FUTURE.

• Overall leadership and strategic management of the hotel and all departments
• Full responsibility for financial performance, budgeting and profit & loss
• Driving revenue, market share and profitability beyond the competitive set
• Leading, inspiring and developing your team to deliver outstanding guest experiences
• Ensuring brand standards and operational excellence across all areas
• Managing recruitment, training, performance and employee engagement
• Analysing business performance and identifying opportunities for growth
• Working closely with regional teams (Operations, Sales, Revenue, Finance)
• Building strong relationships with local partners, businesses and stakeholders
• Acting as a visible ambassador for the hotel within the local community
• Ensuring compliance with legal, safety and statutory requirements
• Managing guest satisfaction and responding proactively to feedback
• Collaborating with external partners and suppliers, including outsourced services

• You have at least 5 years of leadership experience in a customer-facing hospitality environment
• You bring strong commercial and financial acumen, including P&L responsibility
• You have experience in revenue management and sales performance
• You are an inspiring people leader who develops talent and builds strong teams
• You think entrepreneurially and act with a hands-on mindset
• You are confident analysing figures and making strategic decisions
• You are comfortable working with IT systems and reporting tools
• You have experience working in a unionised environment
• You speak English fluently; additional languages are an advantage

• A responsible leadership role with full business ownership
• Flat hierarchies and short decision paths
• A strong international network within the company
• Attractive employee benefits and development opportunities
• Special rates at all Pentahotels worldwide
• A dynamic, people-focused company culture
• Legal Sector Salary – the salary for this position is € 7.500€ per month