Guest Service Agent (m/f/x) - Night Audit

Permanent employee, Full-time · pentahotel Birmingham

This is us...

GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS. FOR OUR GUESTS PENTA HOTEL IS A TEMPORARY HOME, BUT FOR YOU IT'S THE FUTURE.

We trust you in these areas
  • Greeting - you are the first contact for our late check-in guests and welcome them with a refreshing drink at our bar. They feel right at home
  • Service - you are the host in "your" lounge. Where night owls enjoy a last drink, get tips from you for the next day and even a toothbrush
  • Numbers – check the daily accounts: That's your thing!
  • See you tomorrow night - you bid our guests a fond farewell into the night. This is how they will remember the Penta Hotel best
These are your talents
  • A completed training in hotel management - you are experienced in service and at the reception. Have you already worked as a night auditor? Even better!
  • Clean - hygiene is the rule: You live it and keep yourself up to date
  • Independent and reliable - you'll enjoy being part of the team
This is how we work together
  • Appreciative remuneration - supplemented by individual pension plans if desired
  • Flat hierarchies - your opinion counts
  • Further education - internally we are happy to promote your talent
  • Uniform - you work in jeans and t-shirt
  • F&B-Discount - working and eating together is part of it for us
  • International working environment - you get to know other cultures
  • Your birthday - is your additional day off
  • Health - we support your membership in a fitness club

The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.

Have a look around. You like it with us? We are looking forward to receiving your application documents.
About us
We started life in 1971 with a single vision: to combine style, substance and comfort to create a hotel like no other. Fifty years later, we now have over 20 hotels under the Penta brand across Europe and Asia. Our spaces are more than a place to rest your head, they are an expression and celebration of the neighbourhoods they belong to. They offer contemporary explorers and business travellers a home away from home. At the heart of every location sits the Pentalounge - a bar, cafe and reception hybrid - a living room and a welcome to all.
 
Penta: Welcoming neighbours and explorers since 1971.
YOUR APPLICATION
Thank you for wanting to continue your career with us. Please complete the form below. If you have problems uploading documents, please send your documents to jobs@pentahotels.com.
Uploading document. Please wait.
Please add all mandatory information with a * to send your application.