Guest Service Agent (m/f/x) - Food and Beverage

Permanent employee, Full-time · pentahotel Birmingham

This is us...

GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS. FOR OUR GUESTS PENTA HOTEL IS A TEMPORARY HOME, BUT FOR YOU IT'S THE FUTURE.

We trust you in these areas

Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home
Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly
Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks
Office - answering e-mails, checking invoices, managing and closing the shift cash register: This is your thing
Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel

These are your talents

Experience - you are fit in service and reception
Clean - hygiene is the rule: You live it and keep yourself up to date
Language - in English you are in contact with guests and team
Attentive and responsible - that's how you get involved in the team with pleasure

This is how we work together

Appreciative remuneration - supplemented by individual pension plans if desired
Flat hierarchies - your opinion counts
Further education - internally we are happy to promote your talent
Uniform - you work in jeans and t-shirt
F&B-Discount - working and eating together is part of it for us
International working environment - you get to know other cultures
Your birthday - is your additional day off
Health - we support your membership in a fitness club

The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.

Have a look around. You like it with us? We are looking forward to receiving your application documents.

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About us

We started life in 1971 with a single vision: to combine style, substance and comfort to create a hotel like no other. Fifty years later, we now have over 20 hotels under the Penta brand across Europe and Asia. Our spaces are more than a place to rest your head, they are an expression and celebration of the neighbourhoods they belong to. They offer contemporary explorers and business travellers a home away from home. At the heart of every location sits the Pentalounge - a bar, cafe and reception hybrid - a living room and a welcome to all.

Penta: Welcoming neighbours and explorers since 1971.

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YOUR APPLICATION

Thank you for wanting to continue your career with us. Please complete the form below. If you have problems uploading documents, please send your documents to jobs@pentahotels.com.